Membership Benefits and Usage Terms

1. Free Delivery

Minimum spend of RM100 required to qualify
Maximum discount cap is RM7 per order
If the discount exceeds RM7, the customer will pay the difference
Minimum spend is based on the final amount after discounts are applied
Stackable with other vouchers (e.g. Instant RM10 Voucher)
Valid for every purchase made
Applicable to all products available on the website
Each order is treated as a separate delivery and shipment
Orders cannot be combined once they have been placed

2. Birthday Rewards

Enjoy 10% off + complimentary gift (RM10 value)
Valid for 3 months from your birthday date
NRIC details are strictly confidential and will be used solely for verification purposes. They will not be shared, disclosed, or used for any other purpose.
Limited to one (1) redemption per NRIC per year
Limited to one (1) redemption per order
Not transferable and cannot be redeemed under another person’s NRIC
Free gift is while stocks last and subject to availability
Cannot be combined with instant voucher promotions

3. Exclusive Promo

3.1 Member's PWP Deals

Minimum spend of RM50 required per order
Limited to ONE (1) PWP item per promotional item code, per customer, per order
Selected PWP items are available monthly and while stocks last
Applicable for selected Haircare, Skincare, Bodycare & Beauty Accessories (items may vary from month to month)
Minimum spend of RM100 required to qualify for Free Delivery
Free Delivery applies only to net order value after discounts are applied
Promotion is not transferable and cannot be exchanged for cash or other items
Cannot be combined with selected promotions or discount codes unless stated otherwise
Orders suspected of abuse or misuse may be cancelled without prior notice.

3.2 Trial Pack Promo

A specially curated trial pack for customers to experience and test our products before committing to full-size purchases.

Trial pack items will be listed in a separate section and may vary from time to time.
Minimum spend of RM20 required per order
Limited to ONE (1) trial set per package, per customer, per order
Available for first-time purchase only
Not valid for repeat orders or subsequent redemptions
Promotion is subject to availability while stocks last

3.3 Member’s Day

Held once a month on the 19th as a special member-exclusive promotion
Limited stock offers on selected best-selling items (machines & skincare)
FREE Treatment Set with selected machine purchase
Available while stocks last

4. Special Vouchers

4.1 Instant RM 10 Cash Voucher

Instant RM10 Cash Voucher upon joining (one-time use & stackable).
No minimum spend required.
No cash refund or balance will be provided if the purchase value is lower than the voucher value. Free delivery will be provided instead.
Voucher is non-exchangeable for cash.
Limited to one (1) redemption per customer.
All voucher will be forfeited upon refund or cancellation of the order.

4.2 Monthly Member Vouchers

Enjoy 12 vouchers yearly with total savings of up to RM3,600.
Get 10% OFF every month, capped at RM300 per voucher.
Minimum spend of RM10.
A new voucher code will be issued monthly.
Voucher is valid for the respective calendar month only. Unused vouchers will expire and cannot be carried forward.
Limited to one (1) voucher usage per member each month.
Voucher cannot be combined with another member’s voucher or other promotions unless stated otherwise.
Voucher will be void if the order is refunded or cancelled.
Voucher is exclusively tied to your registered account and verified phone number.

5. Free Gift Rewards

5.1 Birthday Month Reward

Receive one (1) complimentary Rose Toner Travel Package during your birthday month.

Valid only during the member’s birthday month.
Limited to one (1) redemption per member per year.
Member details and birth date must be registered before the birthday month begins.
Reward is non-exchangeable, non-transferable, and not redeemable for cash.
While stocks last.

5.2 Festive Promotion Gifts

Receive a complimentary gift during selected festive campaigns.

Valid for the first 10 eligible customers only.
Applicable only during the stated promotional period.
Limited to one (1) free gift per customer.
Free gift selection is subject to availability.
Promotion may end once all gifts are fully redeemed.

5.3 Buy Any 2 Serums Promotion

Purchase any two (2) serums in a single receipt and receive a complimentary mini toner or mini cleanser.

Applicable only for purchases of two (2) serums in a single transaction.
One (1) complimentary gift per eligible transaction.
Complimentary gift will be selected based on stock availability.
Promotion is not applicable to refunded or cancelled orders.
Cannot be combined with other free gift promotions unless stated otherwise.

6. Bring A Friend Reward Program

Invite your friends and enjoy exclusive rewards as they shop with us.

6.1 Rewards for Referrer (Member)

Basic Rewards (per friend invited)

Friend spends RM80 → Receive free sample set (mask + sachet)
Friend spends RM150 → Receive free sheet mask or eye patch
Friend spends RM250 → Receive RM10 voucher or mini product

Upgrade Rewards (based on number of friends invited)

Invite 3 friends → Free full-size product (selected item)
Invite 5 friends → Free facial treatment or premium skincare gift
Invite 10 friends → VIP reward (gift set or high-value product)

Terms & Conditions

Eligible only for verified member referrals with valid purchases.
Each friend’s spend is counted once per first completed order only.
Rewards are based on the highest qualifying spend tier per friend (not cumulative).
Rewards will be issued after successful payment confirmation and no refund/cancellation.
Each friend must be a new customer (first-time purchase only).
Referral rewards are limited to one (1) account per member; duplicate or self-referrals are not allowed.
Rewards are subject to stock availability and may be replaced with items of similar value.
Company reserves the right to amend or discontinue the program without prior notice.

7. Buy More, Save More Deals

Enjoy greater savings when you spend more.

Spend RM80 → Get 5% OFF
Spend RM150 → Get 10% OFF
Spend RM250 → Get 15% OFF
Spend RM400 → Get 20% OFF

Terms & Conditions

Discount is applied based on the final cart value after all item-level discounts (if any) unless stated otherwise.
Only one (1) discount tier applies per transaction (cannot be combined or stacked).
Applicable in a single receipt only; split billing is not allowed.
Promotion is not valid in conjunction with other vouchers, promo codes, or member discounts unless stated otherwise.
Discounts apply to eligible items only (excludes bundles, gift cards, or promotional sets if applicable).
Order must be completed in full; cancelled or refunded orders will not be eligible for the discount.
The company reserves the right to amend or end the promotion without prior notice.

8. Surprise Rewards (Lucky Draw)

A special reward program designed to reward our customers with exciting surprise gifts throughout the year.

Held once or twice a year with no fixed on date (let it be a "surprise" 😉)
Each draw will select 5 winners.
Winners will receive curated surprise gifts selected by us. Examples may include plush toys, collectible blind boxes, or small electronics (e.g. portable fans, earphones, etc.). Actual gift items are not guaranteed and will vary based on availability.
Winners will be announced via official social media platforms.

Terms & Conditions

Participation is automatically based on campaign eligibility; no separate registration is required unless stated otherwise.
Winners are selected randomly and announced through official brand channels only.
Each customer is eligible to win only once per lucky draw campaign.
Prizes are non-exchangeable, non-transferable, and not redeemable for cash.
Gift items are subject to availability and may be replaced with items of similar value without prior notice.
The company reserves the right to adjust prize items, mechanics, eligibility, or draw timing without prior notice.
Any fraudulent activity, misuse, or manipulation will result in immediate disqualification.

9. Early Access to New Product Launches

Early access begins 1 week before official launch for selected products only.
Limited quantities are released during this period and are strictly first come, first served.
Purchase limits may be applied per customer per product to ensure fair access.
Early access items are intended for end-use, sampling, or internal evaluation purposes, and are not for resale.
Not applicable with other promotions, except free delivery (if eligible).
Products may include full-size items and exclusive launch-size editions.
The company reserves the right to limit quantities or cancel orders suspected of bulk buying, reselling, or misuse.
Orders flagged for suspicious activity (including multiple accounts or coordinated purchasing) may be cancelled without prior notice.
Early access benefits are a member privilege and may be modified or withdrawn at any time without prior notice.

10. Whatsapp Community Group

First-hand updates on product launches, LIVE sessions, promotions, and exclusive member discounts.
Skincare and product guidance, including usage tips and routine recommendations.
Daily beauty tips and wellness insights.

Privacy & Terms

Your phone number and personal information are kept strictly confidential and are used solely for community communication purposes.
We do not sell, share, or distribute your personal data to any third parties.
The WhatsApp community is intended for official brand communication, support, and engagement only.
Any form of spam, abuse, harassment, or unauthorised promotion is strictly prohibited.
The company reserves the right to remove any member who violates community guidelines or engages in misconduct, without prior notice.
Community content and structure may be updated or changed at any time to improve user experience.

General Terms

We reserve the right to cancel any orders suspected of abuse or misuse without prior notice.
All terms and conditions are subject to change without prior notice.
All vouchers will be forfeited upon refund or cancellation of the order.